Cannova Shipping Policy

1. Coverage

We ship physical automotive interior accessory products to addresses across Canada.

In-person services (such as installation or consultations) are available only in Toronto and the Greater Toronto Area (GTA).

2. Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Processing may take longer during promotions or peak periods.

3. Delivery Time

Delivery within Canada usually takes 3–8 business days after processing, depending on the carrier and destination. Delivery times are estimates and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on order weight, value, and destination within Canada.

We offer free shipping on orders of $480 CAD or more to eligible locations within Canada.

Free shipping may also apply when you book eligible installation or service packages.

Additional shipping charges may apply to remote, rural, or difficult-to-access areas.

Cannova reserves the right to modify shipping promotions or eligibility at any time.

5. Tracking

Where available, tracking information will be provided via email once your order has shipped.

6. Delays and Issues

We are not responsible for delays caused by:

Incorrect or incomplete addresses.
Carrier issues (weather, strikes, etc.).
Customer unavailability to receive delivery.

If you provide an incorrect address, you may be responsible for additional shipping fees to resend the order.

7. Undeliverable Packages

If a package is returned to us due to an invalid address or failed delivery attempts, you may be charged a restocking and reshipping fee before the order is resent.